Amidst the 5 names, Infosys is the first to have surpassed the $0.5 bn mark. Though it is an achievement, the big 5 are nowhere close to Genpacts' revenue of over $1.5bn per year.

The pie chart view of why the acquisition of Progeon is paying dividends to Infosys, the first company to surpass the $0.5bn mark.

Outsourcing - Winds of change

In a typical outsourcing scenario, a company would outsource tasks which it considers as secondary or which takes away a lot of time and holds it from focusing on its core activities. This concept of outsourcing will remain however, the industry is maturing to get the bigger pie which is primarily knowledge driven. For instance, you will find social media analysis, new sales channel 'enablement', bringing in leaner and efficient process with IT integration, these are the ways how most outsourcing projects are going to be handled.

Krishnan Chatterjee, head of global strategy and marketing at HCL Technologies, during an interview made an interesting point, "The question that customers are now asking is, 'Are you willing to blend multiple services into an integrated offering, so we can talk as business partners, rather than you giving me 10 bodies who will churn out x lines of code at the cheapest rate."

I remember seeing a Wipro case study in which the social media analytic team helped find out the source of the issue by their social media monitoring tools and this helped them nail down and also plan a action based on the findings.

This means outsourcing contracts will cost more to the clients but then there won't be complains because they will be interesting in paying if those services aren't just about "keeping the lights on," but help deliver an advantage over competitors. "When differentiation comes into play, the conversation is no longer about who is cheapest and who has the most bodies," Chatterjee from HCL added.

However, the biggest challenge we have is our inability to find the best talent for specific tasks and Indian companies like Infosys, Wipro, TCS should increasingly dedicate time and energy to map the talent to the right jobs.

Wipro & Infosys positioned as a Leaders by Gartner

Wipro has been positioned as a Leader by Gartner in a recently concluded review of worldwide providers of F&A solutions. The report has been authored by Cathy Tornbohm and was published on June 29, 2011. The evaluation criteria was the ability to execute and completeness of vision.

This evaluation places Infosys and Wipro as leaders. TCS lags behind and Satyam and HCL do not feature in this list.

Wipro has 6000+ dedicated employees delivering end-to-end services across the full spectrum of finance and accounting functions, including procure-to-pay, order-to-cash and record-to-report to support all the functions of the CFO's office. It operates from 16 centers in 10 countries including Poland, Romania, Brazil, China, Mexico, U.S. and India (Bangalore, Delhi, Chennai, Pune, Hyderabad and Mumbai). Vertical market strengths for F&A BPO include communications, financial services, retail and breweries.

Wipro BPO, the Business Process Outsourcing service line of Wipro Technologies, is one of the largest BPO service providers on a global delivery platform. Wipro BPO has the capabilities to provide onshore, near shore, offshore and hybrid delivery options with operations in more than 28 centers in 11 countries. The services portfolio spans industry specific solutions in Customer Contact center (technical and non-technical; voice and non-voice), Finance and Accounting outsourcing, Human Resource outsourcing, Supply chain management, Knowledge services including Data Management and reporting, Legal process outsourcing, and Sales and Marketing outsourcing.